Return/Refund Policy

RETURNS
ALL SALES ARE FINAL. All sales of our lashes, accessories, and bundles are final sale. Due to hygienic reasons, our items cannot be returned for exchange, credit or refunds once opened, Unless it is defective.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt, proof of purchase. 

To start a return, you can contact us at info@olblashes.com.
If the item hasn’t been opened and you reach out to us within 7 days of receiving the package,
 
Please allow 72 hours to review your return request.

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.r
You can always contact us for any return question at info@olblashes.com.
To return your product please email us for instructions. You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable.
 
DEFECTIVE OR INCORRECT PRODCUTS RECIEVED
Please inspect your order upon reception and contact us immediately if the item is defective or if you receive the wrong item, so that we can evaluate the issue and make it right.

To return your defective or incorrect product(s) please email us at info@olblashes.com should you have questions. You will be responsible for paying for your own shipping costs for returning your item(s). Shipping costs are non-refundable.